What is Rate-Our-Service.com?

Rate-Our-Service.com is a customized customer satisfaction program for organizations. It includes direct feedback from customers, the ability to track results down to individuals, teams and departments and employs the popular Net Promoter Scores. Premium services also allow for comparisons against other companies in the same industry sector, and allow high performers to receive a globally recognized certification for customer satisfaction.


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Benefits Included with Rate-Our-Service:


Easy to set-up and Implement

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Channel for Disgruntled Customers

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Valuable Marketing Data

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Select Interaction Channels

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Detailed Reporting

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Satisfaction Scores Down to Customer Service Representative Level

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Net Promoter Score

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Benchmark Against Other Companies

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Fully customizable survey tool - build your own surveys!


Costs For Entry

Basic Service is FREE!

For absolutely no cost you will receive:

Premium Service Benefits

There is an entry fee per company which covers registration for the 12 months.

Annual entry fee per company $295 1
Per premium customer support service $495 2

The annual entry fee is for 12 months of customer satisfaction monitoring and access to the results. All billings are in Canadian funds.

1 $ 215.55 USD / € 197.99 EUR / £ 166.36 GBP / $ 320.41 AUD / *
2 $ 361.68 USD / € 332.21 EUR / £ 279.14 GBP / $ 537.63 AUD*

* All currency conversions are approximate.

This is the web site of Rate-Our-Service.com

Our postal address is:
Suite 366, 1100 Memorial Ave, Thunder Bay, Ontario Canada P7B 4A3

We can be reached via e-mail at info@contactcenterworld.com
or you can reach us by telephone at +1 (866) 240-4152

Terms and Conditions

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